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Chatbot Development Company

Looking for a chatbot development company that can help you to build the ultimate chatbot for you and your company? You’ve come to the right place!


Chatbot Development

Chatbots are rapidly going from being something that’s nice to have to being something that’s vital if you want to stay competitive in today’s modern marketplace. Back in the day, chatbots were so simple that they were only of limited use, but nowadays the technology has developed to the point at which a chatbot can be as useful as a human operative.

Thanks to the rapid advance of machine learning and natural language processing technologies, there’s now a huge variety of different chatbots out there and a variety of use cases for them, from sales and marketing to customer service and even entertainment. And so with all that in mind, let’s go ahead and take a look at a few of the top chatbot networks and use cases.

Chatbot Development for Messaging Applications

Chatbots and messaging applications go hand in hand, mainly because every chatbot needs a platform on which to operate. Here are a few of the most popular choices

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Voice-Enabled Chatbot

If you’ve ever talked to Amazon’s Alexa or Google’s Assistant, you’ve interacted with a voice-enabled chatbot. These types of bots use natural language processing to understand human speech and then to formulate responses to the inputs. An example would be a basic chatbot that can respond to questions like “is it going to snow today?”

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Facebook Bot Development

Facebook bots are useful because they live on Facebook Messenger and can be associated with your Facebook page to automatically provide responses to people with questions about your products and services. Many brands use Facebook bots to provide customer service and order updates, or even to allow people to make purchases and bookings around the clock with no need for manual management.

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WhatsApp Bot Development

WhatsApp is owned by Facebook and so perhaps it’s no surprise that they’re encouraging developers to build bots on WhatsApp, too. WhatsApp bots can do pretty much everything that Facebook bots can do and provide another touchpoint for brands who want to excel at customer service. And on top of that, all the communication is encrypted.

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Slack Bot Development

The combination of a global pandemic pushing people to work from home and the proliferation of new technologies means that Slack is more useful than it’s ever been. It’s difficult to underestimate how useful instant messaging and Slack-powered video calls can be, just like it’s difficult to underestimate how useful Slack bots can be for facilitating information sharing and communication.

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Telegram Bot Development

Telegram is a free-to-use instant messaging system that also supports video calling and file sharing. That makes it something like a cross between Skype and Slack, which is one of the reasons why it’s so popular in the first place. Telegram bots can be a super useful way of getting more out of Telegram and empowering business users to work and communicate more efficiently.

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Custom Chatbot Development

“Custom chatbots” is essentially a catch-all term used to refer to any chatbot that’s built from scratch for a specific platform that doesn’t necessarily support chatbots by default. Custom chatbot builds are perfect for companies with their own proprietary systems or which are using CRM tools and other systems that come with APIs.

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Skype Bot Development

Skype bots are useful because they can be deployed either internally or externally to facilitate communication and to offer more advanced functionality than comes as default. Skype bots are a popular choice for people who are tied into the Microsoft ecosystem and who want an alternative to building something on Slack or Telegram.

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Pandorabots Development

Pandorabots is interesting because their platform is specifically designed for building and releasing web-based chatbots. This means that they can be a pretty good choice because they allow chatbots to be built quickly and easily and with all of the bells and whistles. Their developers have built over 300,000 chatbots which have powered sixty billion interactions, or around nine interactions for every person on the planet.

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Microsoft Bot Development

Microsoft’s entry in this list comes courtesy of its Bot Framework Composer, which is an open source canvas free for developers to use to build powerful conversational chatbots. As well as owning Skype, which is also on this list, Microsoft has developed several conversational bots of their own, although it’s true that they don’t have a particularly good history.

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Multilingual Chatbot Development

Multilingual chatbot development is more difficult than regular chatbot development because the bots need to be able to process a variety of different inputs and outputs. It’s also important to work with multilingual developers and writers who can ensure that all localisations and translations are appropriate.

Natural Language Processing for Chatbots

Natural language processing (NLP) is the underlying technology which makes interaction between humans and bots possible in the first place. Powered by a combination of machine learning and artificial intelligence, NLP is all about parsing the input data from human speech and breaking down the grammar and syntax to understand the context behind what’s being said.

This is important because the way that we speak is very different to the way that we use search engines. When we look for something on Google, we tend to enter specific keywords, whereas when we interact with voice, we structure full sentences. For example, we might search for “restaurants near me” on Google but ask a voice assistant “where can I get a pizza?”

NLP is the reason why chatbots are becoming so powerful in the first place, and the new technologies all coming together mean that building chatbots is more viable than ever – and they’re only going to become better and better as time goes on.

Why Choose Zfort Group
as a Chatbot Development Company?

Zfort Group makes for a good choice as a chatbot development company because they have proven experience of working with chatbots across a variety of different platforms, as well as a thorough knowledge of the latest machine learning and natural language processing technologies and best practices.

The result is a specialist development company that can provide chatbot development services across any network, with particular expertise across the platforms that we’ve talked about today. They’ve turned chatbot development into an art and they pride themselves on their ability to build bots that are so human-like that people often can’t tell the difference.

So if you and your company are in the market for a new chatbot to support your commercial goals, be sure to get in touch with Zfort Group to ask for more. Good luck!

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